Prevention Support Officer
This is a Fixed Term Contract, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
We are seeking a passionate and dedicated Prevention Support Officer to join our team. The successful candidate will be implementing and delivering training programmes tailored to meet the needs of under and over 25’s.
As a Prevention Support Officer, you will pay a crucial role in equipping the individuals we support with the necessary skills and knowledge to enhance their employability, maintain their tenancies and overall growth.
A big part of this role is implementing strategies to engage and involve people in Herefordshire, to create a supportive and inclusive environment for people to thrive and contribute to our community. We support individuals with housing needs across the county of Herefordshire.
You should be able to build good working relationships with the individuals we support. We encourage independence and help to develop skills so that they can maintain their current accommodation or go on to successfully secure and sustain accommodation.
You need to be confident when dealing with outside agencies to aid the growth of the service by developing new links and partnerships within the local community, as well as maintaining current partnerships, with particular emphasis on supporting individuals who are homeless or need support to remain in their homes. You will be required to hold a case load for 121 support and cover/facilitate drop-ins across the county.
The role covers the whole of Herefordshire so a driving licence with appropriate insurance is required.
Are you able to engage people? Can you think outside the box? Are you able to remain calm in times of crisis? Can you work collaboratively with other agencies/professionals? If yes, this role could be for you!
If you would like further information about the role, or for an informal chat please contact Katie Tomkins 07973970828 or katie.tomkins@connexus-group.co.uk
This role will be subject to an enhanced DBS check.
Shortlisting date: 26 May 2026
Interview date: 04 June 2026
About Connexus
Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same.
You’ll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse.
Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs. Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness.
We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.
Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.
Life at Connexus
Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire.
Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.
Our clear focus is excellent service delivery.
Some of the benefits
Up to 30 days annual leave & Bank Holidays
Generous pension scheme
Westfield Health healthcare plan
Continual learning and development opportunities
Paid sickness leave (upon successful completion of probationary period)
Enhanced maternity/ paternity pay
We're rooting for you
Interviewing isn’t easy and believe us when we say “we’re rooting for you”; we want everyone to be able to do their best.
We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we’d help by sharing a little about what you can expect from us in terms of our approach to recruitment.
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