This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
This is an exciting opportunity for an experienced HR professional to help shape and deliver our people agenda. Reporting to the Head of People, you will lead our People Operations and Resourcing function, managing two direct reports and working collaboratively across the People Team to deliver high-quality, customer-focused People services.
A key priority will be driving our Equality, Diversity and Inclusion (EDI) implementation plan, ensuring our commitments translate into meaningful and measurable outcomes. You will also lead the development of our recruitment, reward and benefits programmes, helping us attract, retain and develop talented people while fostering an inclusive, high-performing culture where colleagues can thrive.
Key Responsibilities
Lead the operational development and delivery of People services, including recruitment, onboarding, employee relations, pay and benefits and people systems.
Bring the EDI implementation plan to life, embedding inclusive practices, leadership accountability and measurable outcomes across the organisation.
Provide expert advice and guidance on employee relations matters.
Develop and continuously improve People policies, processes and systems, using data and insight to inform decision making and enhance the colleague experience.
Work closely with the Head of People, People Business Partners and wider People Team to deliver the People Strategy and support wider organisational objectives.
What We're Looking For:
Chartered CIPD Level 7 qualification (or equivalent postgraduate HR qualification).
Significant experience in a senior HR, People Operations, Reward, HR Manager or Business Partnering role.
Experience of leading operational HR services across recruitment, employee relations, reward, equality, diversity and inclusion and people systems.
Previous people management experience, including coaching and developing direct reports.
Strong knowledge of UK employment law and HR best practice.
Excellent stakeholder management and influencing skills, with the ability to build strong relationships at all levels.
Excellent organisational skills with the ability to manage multiple priorities and projects simultaneously.
This role is ideal for an ambitious HR professional who enjoys balancing strategic priorities with operational leadership and is passionate about creating a workplace where people can perform, develop and belong.
For more information about Connexus, please view our candidate pack here: We are hiring a People Operations & Resourcing Manager ¦ Connexus
We offer a hybrid working arrangement, providing a balance of home and office-based working. The role is primarily based at our Head Office in Craven Arms, with occasional travel to other offices as needed.
Shortlisting date: 30th November 2026
Interview date: 09th December 2026
About Connexus
Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same.
We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.
Connexus is committed to equality of opportunity for all employees and is keen to address areas of under-representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.
Life at Connexus
Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire.
Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.
Our clear focus is excellent service delivery.
Some of the benefits
Hybrid &
Home Working
Personal
development
Flexible
working
Annual
leave
Pensions
Enhanced maternity/ paternity pay
Volunteering
Car benefit scheme
Your wellbeing
Healthcare Cash Plan
Discount Scheme
Salary Review
We're rooting for you
Interviewing isn’t easy and believe us when we say “we’re rooting for you”; we want everyone to be able to do their best.
We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we’d help by sharing a little about what you can expect from us in terms of our approach to recruitment.
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